Business Process Automation: Best Practices to Ease the Transition

Business Process Automation: Best Practices to Ease the Transition

Business process management (BPM) is what gets the work done in the corporate world. It’s actually a strategic approach to achieving organizational goals while concurrently saving time and money.

However, the problem is that many companies rely on dated procedures in this modern age of technology. They lose sight of the opportunity that can help them gain a competitive edge, simplified workflow, and many satisfied consumers.

By becoming familiar with how a business management system (BPMS) works, managers and employees can optimize their performance and raise overall business productivity. Adopting a BPMS is the first step toward creating an efficient team and enhancing business operations.

Then again, this procedure can sometimes be overwhelming, especially if automating under pressure of a competitive market and not carefully thinking things through.

In this article, we will review the potential of BPMS and useful practices that can help you ease the transition in the office environment.

Why Choose a Business Process Management System?

Business Process Management System

The worldwide business process management market has shown a steady growth over the years. This year, in particular, the global BPM industry is expected to reach $9.1 billion. These statistics come as no surprise, since business process automation represents the pillar of a thriving business today. But what makes this system so special?

While automation is the main characteristic of BPM software, modern BPM brings so much more to both small businesses and enterprises, including:

  • Collaboration – Integrated collaborative tools that encourage team collaboration, as well as communication with customers directly from the system.
  • Design – Easy-to-use dashboard tools along with a simple, yet highly intuitive interface enables users to create a tailored process flow for specific activities.
  • Process – The process development and automation of business processes are simplified and fast due to cloud-based modeling and process customization throughout each stage.
  • Access – The access to vital company’s data covers complete information on any topic within minutes across business systems.
  • Mobility – Advanced BPMS include integration on any mobile device.
  • Content – Automated document flow and a full control over content management allow organizations to gather, store, secure, search and manage content across business departments.
  • Safety – A business process management system complies with regulations, policies, and practices of a dynamic BPMS.
  • Visibility and Accuracy – User interfaces such as bpm’online provide a complete visibility of important business processes and events, while potent analytic tools help you make knowledge-driven decisions.

Business process management software can do a lot for any type of business. Currently, some of the top BPM suppliers on the market according to Gartner’s 2017 Magic Quadrant for Intelligent Business Process Management Suits are:

  • Bpm’online
  • IBM
  • AuraPortal
  • Appian

Here is an example of a BPMS data-focused interface:

For more information about a dynamic process-driven business process management system, be sure to visit this website.

Best BPM Practices: How to Automate?

Once you’ve made your software choice, it’s time to make a transition. As previously mentioned, this process can be daunting and difficult to determine which tasks should be automated and which ones are best left as they are, because they require human intervention. Keep in mind that you can always gradually automate processes as you see fit, and pay attention to these basic rules of automation and simple BPM practices many industry experts recommend.

Define Specific Objectives

What are your automation goals? Business process automation is an investment in a thriving business future, so it’s crucial to track and measure performance to ensure it was all worth it. Therefore, you need to specify the goals you are trying to achieve.

Consider automating areas like customer service, sales, and marketing. In other words, feel free to automate repetitive and predictable tasks to eliminate risks of human error and free up time that employees can use to focus on more critical business matters.

Include Employees

Not all employees will welcome drastic changes that automation imposes. As a result, all of your efforts may be in vain. Thus, it’s important to include employees every step of the way and start with their training.

Moreover, make sure to specify their roles and responsibility in the process. They need to feel valued and appreciated in the organization, which is why it’s critical to invest in their skill advancement in order to create an informed and efficient team.

Focus on Development

Automation is an ongoing process that requires a constant optimization for a better outcome. So always monitor the performance and results of automation. Otherwise, it will be difficult to improve the efficiency of the process.

The good news is that modern software solutions allow customization of processes at every stage. Utilize this perk along with the key performance indicators (KPIs) to determine which tasks need adjustments and never stop making improvements.

Prepare a Plan B

Owning a backup plan in an ever-shifting market is a must. Although you might be working with the best business process management system, it’s a piece of technology after all. This means that the business is never 100% safe from tech glitches and server errors that can disturb ongoing processes.

This is the number one reason you have to be prepared with a couple of options to fall back on in case the system suddenly fails. Your plan B should involve people who will take over the completion of automated tasks that can’t be stopped even if the automation is currently on hold.

Business process automation is the key to successful business management. Only a few organizations haven’t had the chance of exploring the potential of BPM software so far, whilst enterprises have used the benefits of automation for quite some time. This process has the power to eliminate costs and time-wasting tasks and boost productivity through modern practices.

But it’s important to remember that apart from carefully selecting the business process management system, you should also prepare a list of detailed processes you want to automate, include employees throughout each and every step of automation, focus on continuous improvements, prepare a backup plan, and work on completing the ultimate goal of becoming the industry leader.

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